# Automation flow

**URL:** <https://community.triggre.com/t/automation-flow/269>\
**Category:** Support\
**Created:** [February 28, 2023, 4:47pm UTC](https://community.triggre.com/t/automation-flow/269 "2023-02-28T16:47:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![olhad](https://avatars.discourse-cdn.com/v4/letter/o/dfb087/32.png) [@olhad](https://community.triggre.com/u/olhad)\
**Post date:** [February 28, 2023, 4:47pm UTC](https://community.triggre.com/t/automation-flow/269/1 "2023-02-28T16:47:18Z")

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Hey there.

I have 2 small requests.

1. I was trying to set up an automation so that it’d send an email once a record is added to the data item. I followed the step-by-step instructions given on youtube and it still doesn’t work. I would appreciate a second pair of eyeballs to help to troubleshoot.
2. How do I email (using a flow part/automation flow) a link to a record upon its creation?

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**Author:** ![Jesse](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.triggre.com/jesse/32/88_2.png) [@Jesse](https://community.triggre.com/u/Jesse)\
**Post date:** [February 28, 2023, 6:18pm UTC](https://community.triggre.com/t/automation-flow/269/2 "2023-02-28T18:18:32Z")

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Hi @olhad,

Thanks for working with Triggre, and for reaching out.

**Automatic mail**  
I have taken a quick look at your application and it seems to be correctly designed, as far as I could quickly see.

However, you are doing one thing which I don’t think will work: you are sending from a @gmail.com address. And I am pretty sure our mail server will not allow that, or the incoming mail server will simply hard-deny delivery.

You can always use [noreply@triggre.com](mailto:noreply@triggre.com) to send from, or alternatively, after setting up a custom domain via the settings, use any email address on the custom email domain (this is part of that setup).

**Link to record**  
This is something, if I understand what you mean correctly, that cannot be done. There is no such thing in Triggre where you can send a link to a specific data item. The main reason is that this would be a security breach, in the sense that anyone could then potentially view all data in your application.

But perhaps I don’t fully understand this situation correctly, so feel free to correct my assumption here 🙂

Hope this helps!