Getting status back without to many actions

Support
1

We’re building an onboarding tool. Where at one point the customer needs to do an identity check.
The ID check is done somewhere else via a url.
As soon as the ID check is done we want to know the status. But the problem is we won’t get back data. We can use a Get call to get the current status of the check.
The only way I can think of to do this is to let the customer push a button the let us know he/she finished the ID check. And that will trigger the Get call.
Another option would be to build an automation flow which checks the status for each 1/5 minutes until the ID check gives back a certain status that removes itself. Then we will edit the data item so the status will change. And the data item wont be used anymore in the the Repeat action automation flow list loop.

Can you guys think of any other options that would work better?

2

Perhaps there is an option to give back a webhook url?

Otherwise I think you are indeed forced to poll the result every few minutes.

In order to minimize the number of actions in such a polling flow you can use this design:

  1. Lookup all active ID verifications
  2. Decision ‘verifications found’ (list of verifications is not empty)
  3. False: end flow
  4. True: do a check for each active ID verification

This way you only use 1 action for every execution of the automation flow.

1 Like
3

Regretfully as far as they told us there isn’t a webhook option.
But the automation flow will work. And the tips you suggested to minimize the actions will help.

Thanks you!

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