Jesse, was right, I was a bit too fast.
Can you send me the name of the sub domain of your application by PersonalMessage, so i can investigate your design?
In the upcoming weeks we’re going to post a TriggreWeekendMasterClass with a nice trick how to use Zapier to check what you’re actually sending in your message.
To give you a small hint: Create a Raw WebHook in Zapier and change the URL in your application to that WebHook URL. Send the Raw body to yourself via email.